Privacy Policy
Maxilla Dental
Effective Date: Jan 1st, 2005
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
Maxilla Dental (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to
providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1.Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote, Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
- IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
- Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
- Providing and improving our service
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Opt-In
By submitting your mobile number through our website or contact forms, you consent to receive SMS messages from Maxilla Dental. These may include service updates, appointment reminders, and promotional content.
Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying “STOP.”
Opt-Out Instructions:
- You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. - All opt-out requests are processed within 24 hours
Message Frequency & Content:
- Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
- Reply “HELP” for assistance or contact us at Maxilla Dental
- Customer support is available during regular business hours
Carrier Information:
- Standard message and data rates may apply
- Carriers are not liable for delayed or undelivered messages
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information
with:
Service Providers:
- Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
- If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
- In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
Employee training on data protection
- Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Analyze site traffic and user behaviour
•Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights
You have the right to:
- Opt-out of marketing emails by clicking “unsubscribe” in our emails
- Unsubscribe from SMS by replying “STOP”
- Request access to, correction of, or deletion of your personal information
- Withdraw your consent for data use, where applicable
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Maxilla Dental.
- Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Phone: +1 (647) 429-6000
Email: info@maxilladental.com
Website: https://maxilladental.com
By using our website and services, you consent to this Privacy Policy.
Maxilla Dental Clinic is a registered brand operating under the professional corporation of Dr. N. Frootan DPC.